Ayasa Instruments (often referred to as “we” or “us” hereafter) is committed to handling your personal information that identifies you, or makes you identifiable, with care and respect to maintain your trust and confidence in us. We would never sell your information to any third party, we simply collect the data that you fill in on our contact forms, or by other means that you supply to us, to be able to assist you in the best way possible when buying a handpan, handpan related products, tickets for workshops and concerts, shells for making handpans or having an instrument repaired. In this Privacy Notice we describe what kind of personal information we collect, how we obtain it, how we use it, how we keep it secure, how long we hold it for, on what legal grounds (as outlined in the GDPR) we hold it and what limited information we would disclose to third parties and the reasons for this disclosure.
We collect personal data only when you choose to provide it to us voluntarily through:
We never search the web or search for other sources to obtain more or any personal information about anyone, all personal information collected by us is through you voluntarily sharing it with us.
Ayasa Instruments only collects the amount of data that we feel is necessary to fully respond to your request, we will never collect data that is unnecessary for your specific request.
The GDPR, the General Data Protection Regulation, and other privacy laws allow us to make use of your personal information only when we have a solid ground for it. When we process your data we base our reasons for using the data on one of the following grounds as outlined in the GDPR:
We do not collect any kind of special categories of personal data.
Some of your data is automatically collected when you visit our website. This kind of information is only collected to enhance the security of our website and the data on our servers and give you a better experience on our website. This information is kept by us for as long as we need the data, however we will never make the data identifiable.
For more general information on cookies see the Wikipedia article on HTTP Cookies.
You can prevent storing cookies by adjusting settings in your browser (see your browser Help for how to do this). Be aware that it will not only influence this website but also functionality of other websites you visit. Because it will disable certain parts of not only our website but also other websites you visit it is recommended that you not disable cookies.
If you are looking for more information you can contact us on firstname.lastname@example.org.
Whenever you visit our website, www.ayasainstruments.com, we use Google Analytics, a third party internet service, to collect details of your behaviour patterns and standard internet log information. The information is made unidentifiable, which means that any data given to Google Analytics does not contain any identifiable personal information of you. We collect this data to analyse traffic on our website.
We collect your IP addresses (specific identity number attached to your specific internet connection and location) and monitor when this IP address accesses the website in order to maintain the security of our website. The IP addresses are kept unidentifiable.
You can unsubscribe from any of the mailing lists at any time by going to one of the newsletters and clicking the unsubscribe button at the bottom of the email. Alternatively you can also send an email to info@ayasainstruments and explain your request to be deleted from the Ayasa Instruments and/or Ayasa Events and/or Ayasa Makers newsletter.
We only disclose your information to third parties when it is absolutely necessary to follow up on your agreement with us. This means that usually the only types of information disclosed are:
Ayasa Instruments never sells your personal information to third parties or hands it over for other reasons than stated above.
Under the GDPR, you are entitled to view, amend or delete any of your personal information that we hold. If you wish to do so, please email your request to our data protection officer Rick at Rick@ayasainstruments.com. Please note that your request of personal information may not be immediate, you would have to prove your identity before we can allow you to view, amend or delete any of your personal information. Ayasa Instruments will make the effort to respond and comply to your request, as long as it is practical and legal, within the legal time frame of one month.
However, if you are registered on our website you can find your information by logging in and going to your account settings, you can change your preferences here.
Here at Ayasa Instruments we highly value the security of your personal data, therefore we do everything we can to safeguard your personal information. We have taken security reasonable measures to protect your private information from theft, misuse, loss, manipulation and alteration. However we can not guarantee your information to be safe. You can be sure however that only a very select group of officially registered personnel are able to see all of your information. This select group of personnel is trained in keeping your information safe, not to distribute or sell your information and have vowed to keep your information highly confidential.
We only keep your information for as long as it is absolutely necessary to keep it. When it comes to being registered on the “Acquire a handpan” web page, we will keep your information for a maximum of ten years. There is still a long waiting list here at Ayasa Instruments and we do not know when we will finish it or keep it up to date. It is therefore in your and our sake to keep your information for ten years. If after ten years we have not contacted you yet to tell you that an instrument is available for you we will send you an email to ask if you would like to lengthen your registration by another ten years. If you wish to not have your registration lengthen you do not even have to respond, all personal data of people registered will be deleted after one month of not getting a reply or when replied with the answer “No”.
Ayasa is allowed to change this Privacy Notice whenever we please to make sure that our current practices of handling your privacy are described in the up to date notice. Whenever we make a change to this Privacy Notice, we will update the “last updated” date at the top of this page.